Web Marketing Strategies, SEO, Web 2.0, Social Media, Trends & Tips

Web Marketing and Social Media strategies with practical, actionable tips for marketers.
May 28
Beyond Blogs
icon1 Bernie | icon2 Blogging, Web 2.0 | icon4 05 28th, 2008| icon32 Comments »

I frequently deliver a presentation on Web 2.0/Social Media Marketing.  It’s a high level presentation that explains to business professionals what Web 2.0 is about.  I cover RSS, blogs, podcasts, social networking, micro blogging, wikis and trends to watch.  The presentation is available for download.

In my presentation I reference an article written by BusinessWeek in May 2005 which foretold the prominent rise of blogs in the corporate setting.  The May 2005 cover story actually uses this phrase in reference to blogging: “Our Advice: Catch up or catch you later.” 

The June 2nd issue of BusinessWeek is out and it’s a doozy!  I recommend your read it!

The editors did a gem of a follow up story to the May 2005 article.  Apparently, the web traffic to the May 2005 article is huge, not to mention the comments posted on their blog about it.  Additionally, BW (much to their credit) felt compelled to update the story and particularly write about predictions they missed. 

Remember, you should read the entire article.  But, here are some excerpts:
“….Three years ago, we wrote a big story - but missed a bigger one….Blogs, it turns out, are just one of the do it yourself tools to emerge on the Internet.  Vast social networks…now offer people new ways to meet and exchange information…These social connectors are changing the dynamics of companies around the world.  Millions of us are now hanging out of on the Internet with customers, befriending rivals…It’s as if the walls around our companies are vanishing and old org charts are lying on their sides…Ambitious workers use these tools to land new deals and to assemble global teams for collaborative projects.”

Did you catch that last sentence???  These social tools are not just for teenagers.  We (you, me and our colleagues) have figured out how to use them productively in our businesses.

The article goes on to talk about tools that have become very popular to include Wikipedia, Twitter, YouTube, iTunes and Facebook.  One person is quoted as saying “the new resume is 140 characters,” referencing the paradigm for communicating on Twitter.   BTW, you can follow me on Twitter: http://twitter.com/berniebay.

The article gives a few examples of large corporations - BT, IBM - getting real work done on inhouse social networking sites.

One point I feel is very well made (and resonates loud with me) is their first fix to the May 2005 article is to revise the title from “Blogs” Will Change Your Business to “Social Media Will Change Your Business.”  Yeah!  That hits the nail square on the head!!!

Another well stated point in reference to how people use social media is: “A new class of supercommunicators has emerged.”  Another point nailed!

The article closes with this: “Even if the bubble burts - and we predict it will - the power of social media to transform our businesses and society will only grow.”

If you are hungry to learn more about the global impact of social media and how you should be participating, this article is a must read.  Here is the link again: http://www.businessweek.com/magazine/content/08_22/b4086044617865.htm

Mar 9
Podcasting Basics
icon1 Bernie | icon2 Podcasts, Web 2.0 | icon4 03 9th, 2008| icon3No Comments »
 
icon for podpress  Standard Podcast: Play Now | Play in Popup | Download (1870)

Podcasting Basics Show Notes:  To listen to the podcast click the play button above, download it or subscribe to our podcasts below to the right. 

What is a Podcast?

A podcast is digital file which can be audio or video, that someone can subscribe to, download-able, or listen to on the spot on their computer.

A podcast can be played on a PC or portable MP3 player.

A podcast is time shifted delivery of content similar to a VCR.

Why should marketers care about podcasting?

Podcasts are in the top 10 of most frequently accessed types of online content.

Survey conducted by KnowledgeStorm and Univeral McCann of 3900 B2B professionals summer 2006 (highlights):

32% said they listen to more podcasts than before.

B2B technology buyers are listening to podcasts for business interests.

72% said they have listened to downloaded or subscribed to podcasts on technology topics.

23% said they listen to podcasts on technology topics frequently.

About 60% said they want more content delivered in podcast format, specifically they named white papers and analyst reports.

55% said they would be more likely to consume white papers and analyst reports if delivered in podcast format.

57% said their biggest frustration with podcasts is the scarcity of interesting content (opportunity).

Conclusion: podcasts are not just for entertainment, they are a bonafide business tool!

Podcast strategy considerations for marketers:
Define your marketing objective.
Consider your audience and the topics of interest to them.
Identify the content subjects for podcasting to your audience that meets your objective.
Consider content on tips, trends, thought leadership ideas, case studies, white papers, analyst reports, etc.
The content for podcasting has to be manageable. Not too much in one podcast episode. Segment content into episodes.

Decide on the podcast show format.
Interview style: 2 or 3 people.
Or a solo approach if the personality is appropriate for a solo podcast.

Post your podcasts to a web page or blog post.
Include keyword rich text show notes for search engine optimization (SEO) benefits. Show notes can serve as “spider food.” People can link to your show notes which is also good for SEO.

Offer subscription options to your podcast in directories such as iTunes, and other podcast directories. iTunes is the biggest directory. But, it will only display the top 150 results per keyword phrase, e.g., search on “Web 2.0.”

Track your podcast statistics an episode by episodes basis. Measure which podcast topics have been popular. Track downloads and subscriptions through iTunes. Track podcast blog pages in your web analytics.

Marketing – how much marketing (promotion) can you do in a podcast?
It depends on your audience and topics. Here are some promotional possibilities.
Consider a show sponsor: “This podcast is brought to you by…”
Consider a short commercial at the beginning of the podcast or at the end or both.
Consider a “commercial” break (word from our sponsor) in the middle of the podcast just like a radio show.
Offer your audience a call to action that is only available to the podcast listeners.
Consider a short form for podcasts on topics of high interest that will interest people to fill out the form.

Podcast idea example:
OTA- over the air delivery of broadcasting. Example: iPhone can download music or a podcast or push a podcast out to subscribers.
Consider this scenario: A VP of Sales assembles internal subject matter experts to record a podcast with up to date product and competitive info that needs to be distributed to their glogal salesforce ASAP.  They then push out the podcast to their salesforce using OTA.  Rather than relying on a long voicemail or email, the podcast is delivered to their sales force quickly because they were previously subscribed to the “sales podcast” for just such occasions. Sales people can listen to the podcast even while traveling and stay up to date on time sensitive information.

There are almost no rules in podcast marketing.  Do whatever makes sense for your audience and your content.