Marketing 2.0 Presented at Chamber Event

I was invited to speak at the Greater Tampa Chamber of Commerce, which is the largest chamber in the Tampa Bay region where I live. The event was well attended with close to 100 people representing mostly small and midsized businesses and non-profits.

I tested out my new slides which summarize my forthcoming book entitled Marketing 2.0. Judging by the questions, comments and the active note taking in the audience, I’d say my presentation was well received.

I spoke on how the old way of marketing (1.0) comprised of shouting at customers is dead. I referenced this video comically showing the divorce between advertiser and consumer.  I pointed out that buyers have filters that allow us to prevent old-style marketing from reaching us.

I highlighted how marketers must focus on two fundamental pillars in a marketing 2.0 strategy:

• producing great content
• building relationships on the social web

I discussed the types of content to produce ranging from websites, blogs, newsletters, e-books, white papers, articles, press releases, videos, photos. I didn’t mention (but should have) wikis and podcasts.

I stressed the importance of engaging with like minded communities to build relationships with people and to build trust.

I spoke of how buyers now buy differently. I explained that when I buy I turn to two places: 1) my friends (my network) and 2) the web. When researching on the web I ask for opinions from other people whom I’ve never met. But, I can read the profile and experience of people who make recommendations to determine their qualifications (trustworthiness) for recommendations.

I can also make valuable connections, some of which can turn into measurable results. I spoke of how to measure results using tools and Internet marketing software as well as also measuring the outcome of new relationships.

I was not surprised to learn that most people in the audience used LinkedIn. About half the audience used Facebook. But, only three people actively use Twitter and only a few more maintained active blogs.

I got the strong impression that most of the attendees were fairly new to social media marketing. Some indicated they previously had very little exposure to it.

I didn’t hear any major objections to a marketing 2.0, social media marketing strategy, which I characterized as a paradigm shift.

Rather, I believe I heard a willingness to experiment and explore the business benefits of producing and sharing content on the social web and building relationships which can produce positive benefits to their business.

You can view my entire Marketing 2.0 presentation on Slideshare.

Cheers,

Bernie Borges
@berniebay

Should SEO Become SO?

I recently blogged about SEO becoming SMO. Call me fickle but in this podcast I suggest that SEO should become SO (search optimization). Whichever acronym you prefer, this is a healthy debate.

The demand for SEO services is at an all time high. A recent survey from B2B Online survey says that nearly one third of B2B marketers will spend more on marketing in 2009. 42% will remain unchanged in their marketing budgets. 62% said customer acquisition was their highest priority. The highest increase in marketing budget allocation in 2009 is going to online activities including search (50%) and social media (46%).

Given this trend of “search” and “social media” why do we still call search “SEO?” The answer is simple. It’s an entrenched term. Have you ever noticed that when a musician has a new release it’s still called a new album? But, it’s not an album, it’s a CD. The point is obvious. Some old terms just don’t die.

The point in this podcast is we should consider pulling “engine” out of search optimization. Searching on the web is no longer the sole domain of search engines. Buyers have the easy ability to visit all kinds of sources on the web to find information.

People who search on the web are still finding information from search engines as well as from other sources such as Technorati, Blogsearch.Google, DIGG, Stumbleupon, Slideshare even Twitter as well as vertical industry web destinations with blogs and other links to credible sources of information.

A related factor to this trend is the “social” culture of the social web. Users create content and express opinions about products and services. These contents and opinions shape buyer’s opinions and their decisions as they get shared prolifically on the social web. The interaction that occurs on the social web is dynamic compared to a search engine result.

I don’t expect SEO as we know it to dramatically change tomorrow. But, there are changes coming from Google in 2009. They recognize the shift in content on the social web and will display results of all kinds, not just websites. The websites with rich media will get the best results in Google and other search engines.

You could say that Google doesn’t just view their competitors as Yahoo! and Microsoft. They understand that people can get answers to their searches from many other sources on the web. So, like the old cliche goes rather than fight it they are joining the movement.

The point of this podcast theme: SEO becomes SO is that buyers are looking for information on the web, not only in search engines. Buyers get their information from various sources on the web. The culture or mindset of searching on the web has shifted and will continue to shift.

Have a listen to this podcast. Do you think I’ll get on Larry King or Anderson Cooper talk shows due to my radical suggestion?

I’m sure you have an opinion on this topic. Many people do…Let’s hear your opinion below.

@berniebay